Privacy Policy

Effective Date: October 1, 2026
Last Updated: October 1, 2026

Virginia Fire House Buyer, also operating under the name Sell Fire Damaged House Virginia (“Virginia Fire House Buyer,” “we,” “us,” or “our”), respects your privacy.

This Privacy Policy explains how we collect, use, disclose, sell, share, retain, and otherwise process information when you visit virginiafirehousebuyer.com (the “Website”), request a cash offer, submit information concerning real estate, communicate with us, or otherwise interact with our services.

Virginia Fire House Buyer operates within the real estate investment, cash-buyer, property-acquisition, marketing, referral, and lead-generation marketplace. Depending on a particular property and market, we may evaluate a property ourselves or connect a property owner with an affiliated or independent cash buyer, real estate investor, wholesaler, acquisition partner, property-acquisition company, or other prospective purchaser.

By accessing the Website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information:

• Directly from you;
• Automatically through your use of the Website;
• From public records;
• From commercial real estate and property databases;
• From advertising and analytics providers;
• From telecommunications providers;
• From service providers;
• From prospective buyers;
• From affiliates and business partners; and
• From other lawful sources.

2. Information You Provide

When you request an offer, submit a Website form, call us, send us an email or text message, or otherwise communicate with us, we may collect information including:

• First and last name;
• Telephone number;
• Mobile telephone number;
• Email address;
• Property address;
• Mailing address;
• Whether you own or are authorized to act concerning the property;
• Property type;
• Property condition;
• Fire damage;
• Smoke damage;
• Water damage;
• Structural damage;
• Electrical damage;
• Plumbing damage;
• Roof or foundation damage;
• Occupancy information;
• Repair or renovation information;
• Desired selling timeline;
• When you purchased or acquired the property;
• Reason for considering a sale;
• Asking price or pricing expectations;
• Mortgage or deed-of-trust information you voluntarily provide;
• Lien information;
• Property-tax information;
• Probate information;
• Foreclosure or default information;
• Inheritance information;
• Insurance information;
• Insurance claim information;
• Photographs;
• Videos;
• Fire reports;
• Inspection reports;
• Engineering or structural reports;
• Repair estimates;
• Contractor information;
• Building or permit information;
• Insurance documents;
• Ownership or title documents;
• Preferred communication method;
• Preferred contact time;
• Information concerning a potential transaction; and
• Any other information you voluntarily provide.

3. Property and Public-Record Information

When you submit information concerning a property, we may research the property through public records, commercially available databases, property-data providers, prospective purchasers, and other lawful sources.

Information may include:

• Ownership records;
• County or city assessor records;
• Property-tax records;
• Recorded deeds;
• Mortgages or deeds of trust;
• Liens and encumbrances;
• Property characteristics;
• Property sales history;
• Estimated property values;
• Comparable property sales;
• Building permits;
• Building-code information;
• Zoning information;
• Court records where lawfully available;
• Lis pendens information;
• Probate information;
• Foreclosure information;
• Geographic and mapping information;
• Flood information;
• Fire or disaster information;
• Property-condition information;
• Market information; and
• Other publicly or commercially available real estate information.

We may combine information obtained from these sources with information that you provide.

4. Information Collected Automatically

When you visit or interact with the Website, we and service providers operating on our behalf may automatically collect information such as:

• Internet Protocol address;
• Browser type;
• Browser settings;
• Operating system;
• Device type;
• Device identifiers;
• Approximate location derived from an IP address;
• Referring website;
• Referring advertisement;
• Landing page;
• Pages viewed;
• Links clicked;
• Date and time of Website activity;
• Session information;
• Form interactions;
• Advertising identifiers;
• Marketing campaign information;
• Lead-source information;
• Conversion information;
• Attribution information; and
• Other technical or Website-usage information.

5. Cookies, Pixels, Analytics, and Advertising Technologies

We may use technologies including:

• Cookies;
• Tracking pixels;
• Web beacons;
• Tags;
• Scripts;
• Local storage;
• Analytics technologies;
• Advertising identifiers;
• Conversion-tracking technologies;
• Call-tracking technologies; and
• Similar technologies.

These technologies may help us:

• Operate the Website;
• Maintain Website security;
• Prevent spam or fraudulent submissions;
• Remember preferences;
• Understand how visitors use the Website;
• Measure Website traffic;
• Determine which advertisements generated inquiries;
• Attribute leads to particular marketing sources;
• Measure conversions;
• Measure advertising effectiveness;
• Create or measure advertising audiences;
• Support retargeting or interest-based advertising;
• Improve the Website;
• Improve our services; and
• Conduct marketing activities.

Third-party advertising, analytics, telecommunications, and technology companies may process information according to their own privacy practices.

6. How We Use Personal Information

We may use personal information to:

• Respond to property inquiries;
• Respond to requests for cash offers;
• Research submitted properties;
• Verify ownership;
• Evaluate property characteristics;
• Evaluate fire, smoke, water, structural, electrical, or other damage;
• Review repair information;
• Review insurance information;
• Estimate property values;
• Estimate repair and renovation expenses;
• Estimate acquisition, holding, transaction, and resale costs;
• Determine whether we or another purchaser may be interested in acquiring a property;
• Match homeowners with prospective cash buyers;
• Route property opportunities to appropriate buyers or investors;
• Prepare or communicate potential offers;
• Contact property owners and authorized representatives;
• Schedule telephone calls;
• Schedule appointments;
• Schedule property walkthroughs or evaluations;
• Conduct due diligence;
• Facilitate potential real estate transactions;
• Coordinate with buyers, settlement agents, title companies, attorneys, contractors, inspectors, lenders, insurers, and closing professionals;
• Maintain records of inquiries and transactions;
• Follow up regarding previously submitted properties;
• Provide customer service;
• Operate, maintain, and improve the Website;
• Conduct analytics;
• Measure advertising and marketing performance;
• Advertise our services;
• Prevent fraud, spam, abuse, or security incidents;
• Protect our systems and users;
• Maintain accounting, tax, legal, compliance, and business records;
• Enforce agreements and policies;
• Comply with applicable law; and
• Establish, exercise, or defend legal claims.

7. Lead Generation and Buyer Matching

Virginia Fire House Buyer operates within the real estate investment and property-buyer marketplace.

When you submit information concerning a property, we may evaluate the property ourselves or provide information concerning you and the property to one or more prospective purchasers.

Recipients may include:

• Affiliated real estate businesses;
• Independent cash buyers;
• Real estate investors;
• Local property buyers;
• Wholesalers;
• Property-acquisition companies;
• Investment groups;
• Redevelopment companies;
• Contractors interested in acquiring property;
• Acquisition partners; and
• Other real estate businesses that may be interested in acquiring the property.

These recipients may use information to:

• Research the property;
• Evaluate property condition;
• Determine whether they are interested in purchasing the property;
• Estimate repairs or renovation expenses;
• Determine potential investment or resale value;
• Prepare or communicate an offer;
• Contact you concerning the property;
• Conduct due diligence;
• Negotiate transaction terms; or
• Facilitate a potential real estate transaction.

Independent recipients may operate separately from us and may maintain their own privacy policies and business practices.

Submitting information does not guarantee that Virginia Fire House Buyer or another prospective purchaser will make an offer or purchase your property.

8. How We Disclose Personal Information

Service Providers and Processors

We may disclose information to companies providing services including:

• Website hosting;
• Website forms;
• Customer relationship management;
• Lead management;
• Telephone services;
• Call tracking;
• Call recording where lawful;
• Text messaging;
• Email delivery;
• Marketing automation;
• Advertising;
• Analytics;
• Conversion tracking;
• Property research;
• Data enrichment;
• Cloud storage;
• Cybersecurity;
• Document processing;
• Accounting;
• Legal services; and
• Transaction support.

Prospective Purchasers and Business Partners

We may disclose seller and property information to affiliated or independent:

• Cash buyers;
• Real estate investors;
• Wholesalers;
• Property-acquisition businesses;
• Acquisition partners; and
• Other prospective purchasers.

Transaction Participants

If a potential transaction progresses, information may be provided to:

• Buyers;
• Settlement companies;
• Title companies;
• Attorneys;
• Closing agents;
• Inspectors;
• Contractors;
• Engineers;
• Appraisers;
• Lenders;
• Insurance professionals; and
• Other transaction participants.

Affiliates

We may disclose information among businesses under common ownership or control or among affiliated real estate businesses for purposes consistent with this Privacy Policy.

Business Transactions

Information may be disclosed or transferred in connection with an actual or proposed:

• Merger;
• Acquisition;
• Financing;
• Corporate restructuring;
• Affiliate restructuring;
• Sale of assets;
• Bankruptcy; or
• Similar business transaction.

Legal and Safety Purposes

We may disclose information when reasonably necessary to:

• Comply with applicable law;
• Respond to court orders or legal process;
• Respond to lawful governmental requests;
• Investigate suspected fraud or unlawful activity;
• Protect our rights or property;
• Protect another person’s rights or safety;
• Protect our systems; or
• Enforce agreements and policies.

9. Sale of Personal Data and Targeted Advertising

Privacy laws may define “sale” differently from ordinary commercial usage.

Under the Virginia Consumer Data Protection Act, where applicable, a sale generally involves an exchange of personal data for monetary consideration by a controller to a third party, subject to statutory exceptions.

Our business may involve providing property-owner or seller leads to affiliated or independent:

• Cash buyers;
• Real estate investors;
• Property-acquisition businesses;
• Wholesalers;
• Acquisition partners; or
• Other businesses.

A qualifying lead transfer may constitute a sale of personal data where the requirements of applicable law are satisfied.

We may also use advertising technologies that process personal data for targeted advertising.

Where applicable law gives you the right to opt out of sale, targeted advertising, or qualifying profiling, we will provide and honor applicable opt-out methods.

10. Categories of Personal Data That May Be Transferred

Depending on the business relationship or technology involved, categories may include:

• Identifiers;
• Name;
• Telephone number;
• Email address;
• Property address;
• Property information;
• Real estate information;
• Commercial or transaction information;
• Internet or electronic network activity;
• Advertising identifiers;
• Approximate geographic information;
• Marketing attribution information; and
• Inferences concerning a possible real estate transaction.

Recipients may include:

• Cash buyers;
• Real estate investors;
• Acquisition partners;
• Affiliates;
• Advertising networks;
• Analytics providers;
• Marketing technology providers; and
• Other business partners.

11. Telephone Communications

If you provide a telephone number, we may use that number to respond to your inquiry and communicate regarding:

• Your property;
• Your requested cash offer;
• Property research;
• Scheduling;
• Buyer matching;
• Follow-up;
• Potential transactions; and
• Related services.

Where applicable law requires additional consent before use of regulated automated dialing technology, artificial voice, prerecorded voice, or marketing communications, we will obtain legally required consent.

You may request that calls stop by communicating that request to us.

12. Recording of Calls and Communications

We or service providers acting on our behalf may record telephone calls or other communications for purposes including:

• Quality assurance;
• Employee training;
• Documentation;
• Compliance;
• Fraud prevention;
• Security; and
• Other legitimate business purposes.

Virginia law generally permits recording when the person recording is a party to the communication or one party has given prior consent, subject to applicable limitations.

Because communications may involve individuals physically located in jurisdictions with stricter recording requirements, additional notice or consent may be required.

Where applicable law requires it, we will provide appropriate notice or obtain legally sufficient consent before recording.

13. Text Messages

If you provide a mobile telephone number and applicable consent, we may communicate with you by text concerning:

• Your inquiry;
• Your property;
• Scheduling;
• Your requested offer;
• Potential buyers;
• Buyer matching;
• Follow-up;
• Potential transactions; and
• Related services.

Where required by applicable law, separate or additional consent will be obtained before sending regulated automated or marketing text messages.

Consent to marketing communications is not a condition of receiving a property offer or selling your property where prohibited by law.

Message and data rates may apply.

Message frequency may vary.

You may request that applicable text communications stop by replying STOP.

Where supported, you may reply HELP for assistance.

14. Email Communications

We may use your email address to:

• Respond to inquiries;
• Communicate concerning your property;
• Provide information concerning potential offers;
• Schedule calls or appointments;
• Follow up regarding prospective buyers or transactions; and
• Send marketing communications where permitted by applicable law.

Applicable promotional emails will provide an unsubscribe mechanism.

We may continue sending administrative, transactional, security, or legal communications where appropriate.

15. Virginia Consumer Data Protection Act

The Virginia Consumer Data Protection Act (“VCDPA”) provides certain rights to qualifying Virginia consumers when the law applies to the organization processing their personal data.

The VCDPA does not necessarily apply to every business or every processing activity.

To the extent the VCDPA applies to us and your personal data, you may have the following rights.

Right to Confirm Processing and Access

You may have the right to confirm whether we process personal data concerning you and to access applicable personal data.

Right to Correction

You may have the right to correct inaccuracies in your personal data.

Right to Deletion

You may have the right to request deletion of personal data provided by or obtained about you, subject to applicable exceptions.

Right to Data Portability

You may have the right to obtain certain personal data that you previously provided to us in a portable and, where technically feasible, readily usable format.

Right to Opt Out of Sale

You may have the right to opt out of the sale of your personal data.

Right to Opt Out of Targeted Advertising

You may have the right to opt out of processing of personal data for targeted advertising.

Right to Opt Out of Certain Profiling

You may have the right to opt out of profiling performed in furtherance of decisions that produce legal or similarly significant effects concerning you.

Right to Non-Discrimination

Where applicable, we will not unlawfully discriminate against you for exercising rights provided by the VCDPA.

16. Applicability of the VCDPA

The VCDPA generally applies to qualifying persons that conduct business in Virginia or produce products or services targeted to Virginia residents and that, during a calendar year:

• Control or process personal data of at least 100,000 Virginia consumers; or
• Control or process personal data of at least 25,000 Virginia consumers and derive more than 50 percent of gross revenue from the sale of personal data.

The inclusion of this section does not represent that every provision of the VCDPA necessarily applies to Virginia Fire House Buyer at all times.

Where the law applies, we will process eligible consumer requests in accordance with applicable requirements.

17. Exercising Virginia Privacy Rights

To submit an applicable privacy request, you may contact us through:

Phone: 757-573-9308
Website: virginiafirehousebuyer.com

You may also use any dedicated privacy-request or privacy-choice mechanism that we make available.

Your request should identify the privacy right you wish to exercise.

We may request information reasonably necessary to authenticate your identity and match your request with applicable records.

We will respond to authenticated requests within the timeframe required by applicable law.

18. Privacy Request Appeals

Where the VCDPA applies and we decline to take action concerning a privacy request, you may have the right to appeal that decision.

An appeal may be submitted through the same privacy-request method and should clearly state that it is a Virginia privacy appeal.

Where required by applicable law, we will provide a written response to the appeal and, if the appeal is denied, information concerning an available method for contacting the Virginia Attorney General.

19. Sensitive Data

Our standard property-offer form is not designed to collect unnecessary sensitive data.

Sensitive information may include certain:

• Racial or ethnic origin information;
• Religious beliefs;
• Mental or physical health diagnoses;
• Sexual orientation;
• Citizenship or immigration status;
• Genetic information;
• Biometric data used for identification;
• Precise geolocation information; and
• Personal information concerning a known child.

Please do not provide unnecessary sensitive data through Website forms.

Where the VCDPA or another applicable law requires consent before processing sensitive data, we will obtain legally required consent.

20. Precise Geolocation

A property address is necessary to identify and evaluate real estate submitted through the Website.

A property address is distinct from continuous tracking of the precise location of a consumer’s device.

We do not need continuous precise device geolocation to provide our standard property-offer service.

Where the VCDPA prohibits sale or offering for sale of qualifying precise geolocation data concerning a consumer, we will comply with that prohibition.

21. Children

The Website is intended for adults involved in real estate matters.

It is not directed toward children, and we do not knowingly collect personal information online from children under 13 through our standard property-offer forms.

Where applicable law requires parental consent concerning personal data of a known child, we will comply with those requirements.

22. Data Protection Assessments

Where required by the VCDPA or another applicable privacy law, we may conduct and document data protection assessments relating to processing activities presenting heightened risks to consumers.

Such activities may include certain:

• Targeted advertising;
• Sales of personal data;
• Processing of sensitive data;
• Profiling activities; or
• Other processing presenting heightened risk.

23. Browser Privacy Signals

Some browsers and devices allow users to transmit privacy preference signals.

The legal requirements concerning browser-based or universal opt-out signals vary by jurisdiction.

Where a privacy law applicable to us requires recognition of a qualifying browser-based preference signal, we will process supported signals as required by that law.

Traditional “Do Not Track” signals do not operate according to one universally accepted standard, and the Website may not respond to all traditional Do Not Track signals.

24. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Factors affecting retention may include:

• Whether a property inquiry remains active;
• Whether a property remains of interest to prospective purchasers;
• Whether a transaction occurred;
• Potential future follow-up;
• Contractual obligations;
• Legal requirements;
• Tax and accounting requirements;
• Fraud prevention;
• Litigation or dispute requirements; and
• Legitimate business recordkeeping needs.

Property leads that do not immediately result in a transaction may be retained for future follow-up or buyer matching unless deletion is required by applicable law or continued retention is no longer reasonably necessary.

25. Information Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized:

• Access;
• Acquisition;
• Use;
• Disclosure;
• Alteration;
• Loss; and
• Destruction.

Safeguards may include appropriate:

• Authentication;
• Access restrictions;
• Encryption;
• Secure transmission;
• Vendor oversight;
• Employee access controls;
• Security monitoring;
• Malware protection; and
• Incident-response procedures.

No Internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

26. Third-Party Websites and Services

The Website may contain links to or integrations with third-party websites or services.

We do not control and are not responsible for third-party:

• Privacy practices;
• Security;
• Content;
• Products;
• Services;
• Availability; or
• Business practices.

Your interaction with a third party is governed by that party’s applicable terms and privacy policies.

27. Information About Other People

If you provide information concerning another:

• Property owner;
• Co-owner;
• Heir;
• Family member;
• Representative;
• Tenant; or
• Other individual,

you represent that you have authority or another lawful basis to provide that information.

28. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, we will update the “Last Updated” date above.

Where applicable law requires additional notice or consent regarding a material change, we will provide such notice or obtain appropriate consent.

29. Contact Us

Questions, requests, or concerns regarding this Privacy Policy may be directed to:

Virginia Fire House Buyer / Sell Fire Damaged House Virginia
Richmond, Virginia
United States

Phone: 757-573-9308
Website: virginiafirehousebuyer.com